Call Centers in the News This Week

Welcome to Headliners from CallCenterOps.com, for Friday, January 5, 2007.

The Call Center News

CMP Technology Acquires Customer Contact Center Standard, Broadening its Global Reach by Entering Chinese Call...
PR NewsWire via Forbes.com   Thu Jan 4 07:54:00 PST 2007
 
Washington Summit to Address Political Climate of Teleservices Channel...
Connections   Thu Jan 4 06:33:40 PST 2007
 
Latin America: Contact centers expand strongly...
Dominican Today   Thu Jan 4 05:06:17 PST 2007
 
Call Center Job Openings...
Call Center Times   Wed Jan 3 23:23:20 PST 2007
 
CALL CENTER COSTS: INSOURCING vs OUTSOURCING...
Call Center Times   Wed Jan 3 23:22:06 PST 2007
 
10 extra questions to help you make the best help desk hire...
Silicon.com   Wed Jan 3 23:11:56 PST 2007
 
Swan Provide Media Blending Advice for Contact Centres...
Comms Business   Wed Jan 3 03:12:18 PST 2007
 
Moksha launches call centre in Gandhinagar...
NetIndia123.com   Tue Jan 2 19:53:10 PST 2007
 
Post-quake call center disruption uneven...
Manila Times   Tue Jan 2 07:51:19 PST 2007
 
Stellar Call Centres - Stellar Call Centres expands relationship with telecommunications provider - Stellar Ca...
PR inside   Tue Jan 2 03:10:30 PST 2007
 
TeleTech call center to add 500 more seats in Dumaguete next year...
Balita.ph   Fri Dec 29 18:50:15 PST 2006
 
RP, India have most number of call centers...
Balita.ph   Fri Dec 29 18:50:01 PST 2006
 
Telco assures call centers, banks...
Manila Times   Fri Dec 29 16:21:40 PST 2006
 
Coastal Vacations Call Center Provides Success Platform...
WebWire   Fri Dec 29 01:17:18 PST 2006
 
Book flights via AirAsia call centre...
TheStar.com.my   Thu Dec 28 15:59:19 PST 2006
 
India: More Than Just Call Centers...
Business Week   Thu Dec 28 05:48:06 PST 2006
 
India Inc wants dedicated SEZs, call-centres for medical tourism...
News Behind News   Thu Dec 28 02:53:31 PST 2006
 
We all hate call centres, but these bizarre customer requests might make you change your mind...
Daily Mail   Wed Dec 27 05:08:05 PST 2006
 
Providing Feedback to Employees in the Call Center...
Associated Content   Tue Dec 26 23:34:44 PST 2006
 
Improving Operations in a Small Helpdesk System?...
Slashdot   Tue Dec 26 14:13:20 PST 2006
 
Avaya Implements one of the Largest IP Contact Centers in Brazil for ACS...
Huliq.com   Sun Dec 24 09:51:55 PST 2006
 
Call centres asked to take up challenges...
The News International   Sat Dec 23 16:41:29 PST 2006
 
Maverik Upgrades Call Center Operations...
Beverage Aisle   Fri Dec 22 22:54:16 PST 2006
 
How to Choose the Best Help Desk Software for Your Business...
CRM Knowledge Base   Fri Dec 22 22:47:15 PST 2006
 
ADCCI launched call center service...
UAE Interact   Wed Dec 20 01:42:21 PST 2006
 
Author Advises How to Improve Contact Centers and Boost Profits...
Finance Visor   Tue Dec 19 22:07:26 PST 2006
 
Call center gives Huntington 700 jobs...
AP via Business Week   Tue Dec 19 15:41:39 PST 2006
 
Call center opening delayed, again...
Marianas Variety   Tue Dec 19 12:06:52 PST 2006
 
PEMCO Call Center Recognized for Excellent Performance by J.D. Power and Associates...
AutomotiveSuppliers.com   Tue Dec 19 06:06:33 PST 2006
 
Speech therapy for call centre staff...
Active Home   Tue Dec 19 05:58:59 PST 2006
 
Call centre to boost Eurobodalla jobs...
ABC Online   Mon Dec 18 15:16:39 PST 2006
 
OneLink Announces Call Center Sale and First International Contract Offer...
TickerTech.com   Mon Dec 18 13:08:41 PST 2006
 
Call centre pay: changing with the times...
XpertHR   sub   Mon Dec 18 10:06:08 PST 2006
 
Kingston swallows call centre firm...
Channel Register   Mon Dec 18 09:32:19 PST 2006
 
Emirates Airlines to expand call centre base in India...
Express TravelWorld   Mon Dec 18 02:27:24 PST 2006
 
Call centers contribute $1 billion to economy...
Manila Times   Sun Dec 17 07:05:28 PST 2006
 
Author Advises How to Improve Contact Centers and Boost Profits...
PRWeb   Sun Dec 17 05:39:39 PST 2006
 
Understand Evolving Contact Center Technology Investment And Adoption In Peru...
Street Insider   Sat Dec 16 19:37:21 PST 2006
 
Call Centers: Sicily, 2,653 Hired With Permanent Contracts...
AGI Online   Fri Dec 15 22:48:54 PST 2006
 
Robroy Industries Conduit Division Recognized for Call Center Customer Satisfaction Excellence by J.D. Powers...
NEMA   Fri Dec 15 20:00:04 PST 2006
 
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